Privacy Policy

1. Information We Collect

We collect information to provide better services to our customers. This includes:

• Personal Information: Name, email address, phone number, and mailing address
• Vehicle Information: Make, model, year, VIN, condition, and photos of your vehicle
• Payment Information: Banking details for payment processing (securely processed through third-party providers)
• Location Information: Address where the vehicle is located for pickup
• Usage Information: How you interact with our website, including IP address, browser type, and pages visited

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide quotes and purchase your vehicle
• To schedule vehicle pickup and process payments
• To communicate with you about your transaction
• To improve our services and customer experience
• To send promotional offers (with your consent)
• To comply with legal obligations
• To prevent fraud and ensure security

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, towing services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement industry-standard security measures to protect your information:

• Encrypted data transmission (SSL/TLS)
• Secure storage of personal information
• Regular security audits and updates
• Limited access to personal data by authorized personnel only
• Compliance with industry best practices

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide personalized content and advertising

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: